How Events Start And End
Every event goes through the same stages, and Slipmat does some steps automatically. This page shows what starts an event, what ends it, what Slipmat does by itself, and how to get back an event that ended too early.
Your stream and your event are different things
Section titled “Your stream and your event are different things”Slipmat tracks two separate things:
- Your stream: if your streaming software is connected to Slipmat now.
- Your event: the stage that the event is in.
For a scheduled event, these are not the same switch. Connecting your streaming software does not start the event, and disconnecting it does not end the event. You do both yourself. Ad hoc events are different: the stream starts and ends them.
The stages of an event
Section titled “The stages of an event”- Scheduled: announced and on the calendar, not started.
- Warmup: the doors are open. Chat is live, but the video has not started. Warmup starts 30 minutes before the start time.
- Live: you are on the air.
- Ended: the event is over. Its chat stays open for a 30-minute cooldown.
- Archived: the final statistics are ready and the event chat is closed.
- Cancelled: the event did not happen.
Everywhere on Slipmat, warmup counts as live: on your artist page, in the listings, and at your live URL.
A scheduled event, step by step
Section titled “A scheduled event, step by step”- 30 minutes before the start time, Slipmat moves the event to warmup and opens its chat. Listeners can gather.
- You connect your streaming software. Nothing goes on the air yet.
- You click Start event in the Stream Dashboard. The event goes live, Slipmat records its start time, and starts to collect the event’s statistics.
- You click End event. The event moves to ended, Slipmat closes all open song requests, and calculates the event’s statistics. If you set a redirect to a next event, Slipmat sends your audience there right away.
- 30 minutes later, Slipmat archives the event and closes its chat.
Only you end a scheduled event
Section titled “Only you end a scheduled event”If your stream drops, reconnect your streaming software and the stream continues. You do not need to do anything to the event.
There is one safety net. If your stream stays disconnected for 30 minutes while a scheduled event is live, Slipmat ends the event. This prevents a forgotten event from staying live forever.
What Slipmat does automatically
Section titled “What Slipmat does automatically”- Moves a scheduled event to warmup 30 minutes before its start time.
- Cancels a scheduled event that did not start, one hour after its start time. A resumed event is not cancelled.
- Starts an ad hoc event about one minute after your stream connects, when no scheduled event of yours starts in the next 60 minutes.
- Ends an ad hoc event about two minutes after your stream disconnects. If you reconnect in that time, the event continues.
- Ends a live scheduled event when its stream stays disconnected for 30 minutes.
- Archives an ended event 30 minutes after it ended. Its chat closes at that time.
- Ends a soundcheck that has no stream connected for 15 minutes.
Slipmat does not cancel or end an event that is on technical hold.
Slipmat writes each of these steps to your activity log, done by System.
Resuming an event that ended too early
Section titled “Resuming an event that ended too early”For 30 minutes after it ends, you can resume a scheduled event: open the event’s page under Events and click Resume event. When Slipmat archives the event, the button goes away.
Resuming moves the event back to warmup. If necessary, reconnect your streaming software. Then click Start event as usual.
- The event keeps its page, its URL and its chat.
- Song requests stay closed. To use them again, open them yourself.
- The event keeps its original start time, so the break counts as part of the event’s length.
- Slipmat calculates the statistics again when you end the event the second time.
You cannot resume an ad hoc event or a soundcheck. After the 30 minutes, Slipmat archives the event, and you cannot undo this.
Related
Section titled “Related”- Events: the kinds of events and what they are for
- Streaming Setup: how to go live
- Soundcheck: how to test your stream without going live
- Technical Hold: how to keep your event open while you fix a problem
- Activity Log: the record of each step on this page